FAQ’s

How can I pay you?
We do not take payment via our website.
We only accept payment via Paypal or Bank transfer. We can also take payment by cheque or cash but all cheques must be cleared before any work commences. If you have a credit account with us your order will be processed and an invoice issued in the usual manner.

How do I order?
Orders are only taken via email, website contact form or by phone. If sending artwork it must be of a good enough quality for print and emailed to sales@alantheprinter.co.uk. We will check your artwork free of charge and inform you if there are any problems. We will also send an invoice for payment at this point.

Artwork requirement
As a general rule artwork for convential printing, cards, letterheads, leaflets etc, should be supplied as a hi definition PDF or JPEG file, 300dpi, CMYK, all fonts converted to curves or outlines with 3mm bleed and no cut marks - if you don’t understand this then please call for free advice. We can also produce artwork from your ideas at a reasonable cost.

Wording for garment printing can just be emailed with instuctions as to font required and position - we will send a proof for approval before printing.  Logos for garment printing should be of a good resolution when viewed at 400% on your computer screen.

Questions about printing process for Tee Shirt printing

What is vinyl flex?

The superior quality of this printing technique lies in its unique process: instead of printing the design on the shirt with ink (screen-printing), a machine will cut the design in a color sheet (vinyl) and then it will be thermally pressed on the t-shirt. The following qualities are attributed to this process:

Longer lifespan and durability

Tests have shown that the form and color of the flex print barely change after hundreds of washes. It is made of a flexible and resilient material – even thin lines do not break.

Features

The final result is smooth to the touch. The vinyl sheet is very thin (less than 0.3mm) and provides no discomfort when the t-shirt is worn.

Bright colors: The printed colors have a slight shine to them and contrast extremely well with fabric.

Suitability: Vinyl Flex is not suitable for very intricate designs and is best used for text or simple line graphics.

Can I have more than 1 colour?

Yes - Most Vinyl flex colours can be multi layered to produce a 2 or more colour design.  But the more colours you use the higher the price.

 

What is Transfer Printing?

Transfer printing with white toner produces vibrant transfers with no residue in the unprinted areas. It is the transfer paper which allows us to print full colour, quality results onto a vast array of textiles and materials.  The image is printed onto the "A" paper through an OKI white toner printer, a backing of glue is then heat applied via a "B" sheet and the the transfer is heat pressed onto the garment, left to cool and then the backing is removed, produce a full colour, soft feel image with no extra set up fees.